Expertise: Prototyping
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Work phactMI
The future of medical information
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Work A Major Financial Institution
Designing a superior employee and customer experience for a financial institution
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Work TELUS
Redesigning the mobile phone renewal experience
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Work Bristol-Myers Squibb
Reimagining the informed consent experience in clinical trials
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Ideas by Bridgeable
Reimagining the Informed Consent Form
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Ideas by Bridgeable
Applying human-centred design to digital services in government
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Deep Dive
How to Deliver Quick Wins in Transit
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Ideas by Bridgeable
Creating best-in-class chatbots: Four lessons from service design
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Ideas by Bridgeable
Using design sprints to address complex change
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Ideas by Bridgeable
Co-creating organizational change with customers