Melissa Phachanhla

Senior Service Designer

Melissa practices human-centered design as a lens for creative problem-solving in addressing user needs.

At Bridgeable, she has worked on projects in the financial and healthcare spaces. Enthusiastic about translating complex science, she currently focuses on researching and designing visual material that aims to enhance the experience of patients and healthcare providers. Melissa holds a Masters of Science in Biomedical Communications from the University of Toronto, and a Bachelor of Health Sciences (Hons.) from McMaster University. She is delighted by sticky-notes, connecting ideas, and collaborative creative thinking sessions.