Marie-Claire Flores-Pajot

Service Design Lead

Marie-Claire is passionate about uncovering insights and translating them into actionable solutions.

Marie-Claire utilizes research methods and multidisciplinary approaches to solve complex problems and focuses on building empathy to design impactful, equitable, and sustainable experiences, services, and more.

She brings over six years of experience as a researcher in the area of gambling, substance use, addiction, and mental health. She holds an M.Sc. in Health: Science, Technology, and Policy and a BSc in Biotechnology.

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We’re a service design consultancy. We work with organizations and people to create a more human world, one experience at a time.

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