Offering: Business Model Design

• From crisis mode to rapid transformation

• The new spaces of neuro: Navigating game changers

• What citrus can teach us about failure to scale

• Work Major North American Healthcare Provider

  Designing the pandemic-ready workplace

• Ideas by Eitan Markus

  5 key design principles for more human hiring

• Work MTA New York City Transit

  Rapidly co-creating a plan to turn around America’s largest transit system

• Deep Dive

  The pre-pandemic customer will not be the same in a post-pandemic world

• Work phactMI

  The future of medical information

• Ideas by Bonnie Tang

  Change without the management: Going beyond traditional change management

• Ideas by Bridgeable

  Behavioural Economics and Service Design