Expertise: Customer Journey Mapping

• Work NORC Innovation Centre at University Health Network

  Building an inclusive virtual community for older adults in NORCs

• Ideas by Bridgeable

  Care pathways: Readying health systems for innovation

• Ideas by Bridgeable

  Cultural adaptation: Using service design to break down healthcare communication barriers

• Work Capitalize for Kids

  Transforming the mental health experiences of transitional aged youth

• Ideas by Bridgeable

  How can service design create breakthrough experiences for digital products?

• Ideas by Bridgeable

  Pursuing lasting health equity with COVID-19

• Ideas by Bridgeable

  Working together to produce a picture-perfect Medical, Legal and Regulatory review

• Ideas by Bridgeable

  The new spaces of neuro: Navigating game changers

• Work Horizon Health Network

  Bridging the Gap: Expanding access to clinical trials in New Brunswick

• Work Canadian Institute for Social Prescribing

  Social Prescribing: Building toward a national framework