Expertise: Customer Journey Mapping

Work TELUS

Redesigning the mobile phone renewal experience
Events by Bridgeable

Thinking outside the (makeup) box
Work SE Health

Reimagining the home care experience for older adults in Ontario
Work Princess Margaret Cancer Centre

Helping cancer patients make treatment decisions
Ideas by Bridgeable

Co-creating organizational change with customers
Work MaRS

Unlocking Shared Mobility in the GTHA
Work Prosper Canada

Helping low-income families take advantage of RESP support programs
Work MaRS

Prototyping citizen-centric access to electronic health records
Ideas by Bridgeable

What is Service Design?
Work Foodshare

Moving from great food to a great experience