Expertise: Co-Creation
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Work MTA New York City Transit
Rapidly co-creating a plan to turn around America’s largest transit system
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Work TELUS
Redesigning the mobile phone renewal experience
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Work Bristol-Myers Squibb
Reimagining the informed consent experience in clinical trials
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Work Bristol-Myers Squibb
Building patient-centred capabilities with service design
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Work phactMI
The future of medical information
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Work SE Health
Reimagining the home care experience for older adults in Ontario
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Work A Major Financial Institution
Designing a superior employee and customer experience for a financial institution
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Ideas by Chad Story
Home care innovation on the front lines
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Work MaRS
Unlocking shared mobility in the GTHA
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Work Credit Human
Helping low-to-moderate-income credit union members spend less and save more